jl3 Privacy Policy

How jl3 Handles Your Personal Information

1. Information We Collect

When you register and use jl3, we collect certain personal information that is necessary to operate your account and deliver our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and the payment details you provide when making deposits in Philippine pesos. We also collect technical data such as your device type, IP address, browser version, and session activity logs to help us maintain platform security and improve performance. If you contact our support team, we may retain records of that communication to assist with follow-up queries. All information collected is limited to what is genuinely needed to run your account and comply with applicable regulations in the Philippines. We do not collect sensitive personal data such as government-issued ID numbers unless specifically required for identity verification purposes.

2. How We Use Your Information

jl3 uses the personal information we collect primarily to create and manage your player account, process deposits in PHP, and deliver the sports betting and slot game experience on our platform. We also use your data to verify your identity, detect and prevent fraudulent activity, and ensure that our platform is used only by eligible players aged 21 and above in the Philippines. Your contact details may be used to send you important account notifications, security alerts, or updates about changes to our policies — these communications are service-related and not promotional in nature unless you have opted in. Technical and usage data helps us analyse platform performance, fix issues, and improve the overall experience for Filipino players. We do not use your personal information to make automated decisions that would significantly affect your rights without human review. Any use of your data beyond what is described here will only occur with your explicit consent or as required by law.

3. Sharing of Personal Data

jl3 does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share limited data with trusted service providers who assist us in operating the platform — such as payment processors that handle PHP transactions, identity verification partners, and cloud infrastructure providers — but only to the extent necessary for them to perform their specific function. All third-party partners we work with are required to handle your data securely and in accordance with applicable data protection standards. In certain circumstances, we may be legally required to disclose personal information to regulatory authorities, law enforcement agencies, or courts in the Philippines if compelled by a valid legal order. We will notify you of any such disclosure where we are legally permitted to do so. Outside of these limited scenarios, your personal data stays within the jl3 platform environment.

4. Data Retention

We retain your personal information for as long as your jl3 account remains active and for a reasonable period thereafter as required by applicable laws and regulations in the Philippines. Transaction records and account activity logs may be kept for a longer period to satisfy financial compliance and audit requirements. If you request the closure of your account, we will deactivate it promptly and begin the process of removing or anonymising your personal data, subject to any legal retention obligations that apply. Data that is no longer needed for any legitimate purpose will be securely deleted or rendered permanently unidentifiable. You may contact us at any time to enquire about the specific retention period that applies to your account data.

5. Cookies and Tracking

The jl3 platform uses cookies and similar tracking technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled without affecting your ability to use the service. We may also use analytics cookies to understand how players in the Philippines interact with different parts of the platform, which helps us make improvements over time. You can manage your cookie preferences through your browser settings at any time, though disabling certain cookies may limit some platform features. We do not use cookies to track your activity across unrelated third-party websites.

6. Your Rights as a Player

As a player based in the Philippines, you have the right to access the personal information jl3 holds about you and to request a correction if any of it is inaccurate or out of date. You may also request the deletion of your personal data, subject to any legal obligations that require us to retain certain records. If you believe your data has been processed in a way that is inconsistent with this Privacy Policy, you have the right to raise a concern with us directly. To exercise any of these rights, you can reach our support team using the contact details provided on the FAQ page. We will respond to all data-related requests within a reasonable timeframe and in accordance with applicable Philippine data protection requirements. jl3 is committed to handling all such requests with transparency and respect for your privacy.

7. Security Measures

jl3 applies industry-standard security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. These measures include encrypted data transmission, secure server environments, access controls that limit who within our organisation can view your data, and regular security reviews. While we take every reasonable precaution to safeguard your information, no online platform can guarantee absolute security, and you are encouraged to use a strong, unique password for your jl3 account and to keep your login credentials confidential. If you suspect that your account has been compromised, please contact us immediately through the FAQ page for guidance on securing your account. We take all reported security concerns seriously and will investigate promptly.

8. Changes to This Policy

jl3 may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable laws in the Philippines. When we make material changes, the updated policy will be published on this page with a revised date at the top. We encourage you to review this page periodically so that you remain informed about how your personal information is being handled. Continued use of the jl3 platform after any update is published constitutes your acceptance of the revised Privacy Policy. If you have questions about any aspect of this policy, the FAQ page is a good starting point, and our support team is available to assist you further.